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Return Policy

Refund & Return Policy

  • It is the receiver's responsibility to check the condition of any goods received including glassware and accessories, at the time of delivery.

  • Refund is only available when valid original receipt is provided and refund guarantee will only be applicable on wine or champagne below HK$300 (per bottle) or less than 12 months old. We check all products carfully by professional staff before delivery. www.1858wines.com do not accept any reason for refund or return on taste or habbit. 

  • Refund will be credited into Customer's credit card account within 4 weeks upon confirmation.

  • No returns shall be made on glassware or accessories after the receiver has acknowledged receipt of the goods.

  • In the event that you would like to claim a refund or return, please call our customer service hotline +852 53018079 / 53770683 or 1858wines@gmail.com within 7 days from the date of delivery.