Delivery Information

Freight Charge Calculation

📝Normal Delivery

We offer free delivery for each order purchases over HKD600.00. Delivery fee will be charged HK$45 for each order below HKD600.00.

Total Order Amount

Delivery Charge

Below HK$600


HK$600 or above


● Above policy is only available for order to Hong Kong, Kowloon and New Territories, not including outlying islands, restricted areas or hotel's guest room.

● Extra fee will be charged for delivery to following ares: SHEK O, SAI KUNG (Outside Tai Mong Tsai Road), LAU FAU SHAN, LUNG KWU TAN, TAI PO LAM TSUEN, TAI LAM, PAT SIN LENG and other special locations.


We Express delivery is available on special request. Charges will be counted depending on location. Please contact our customer service hotline on 852-53018079 (Click to dial) for futher information.

Delivery Detail (Hong Kong)

💡Normal Delivery

● Our normal delivery service is mainly provided by YAMATO LOGISTICS (HK) LTD. Customer can track dispatched orders through.

● Delivery service is available from 9:00a.m - 9:00p.m from Monday to Saturday.

● Orders confirmed before 12 noon can normally be delivered on the following day. (Payment must be completed and confirmed) Orders confirmed after 12 noon can normally be delivered on the day after the following day.

● Customers can select the date and time for collecting the delivery when placing orders (Please leave us message in our platform, whatsapp, message or email), Yamato will manage to arrive on the date and within the period through its routined delivery service. However,  it is not guaranteed that such date and time can be completely met. If delivery can not arrive on time, or arrive but not collected, we or Yamato will contact the customer to organize another time.

● Extra time should be expected for deliveries to the following areas: Shek O, Sai Kung (Outside Tai Mong Tsai Road), Lau Fau Shan, Lung Kwu Tan, Lam Tsuen Yuen Long, Lam Tsuen Tai Po, Lion Rock, Kam Shan, Tai Mo Shan, Tai Lam, Pat Sin Leng and other special regions. 

● Normal delivery service is only available to Hong Kong, Kowloon and New Territories, not including outlying islands (Ma Wan, Lamma Island, Cheung Chau, Mui Wo & Peng Chau ), restricted areas or hotel's guest room.

● reserves the right to suspend the delivery service due to extreme weather conditions such as typhoon signal No.8 or above and a black rain warning is hoisted.


🕋Warehouse Pickup

          Please call ahead to make sure     

          items are in stock and available    >

          for pickup (View location)

📞Conact Us

          The customer service hotline is      

          open Monday to Sunday from       >

          8am to 10pm  (Click to dial)